Your 100% satisfaction is important to us. We offer a 30-day Return and Exchange Policy:

-We have had a 30-day Return & Exchange Policy since the day item was received.

-To be eligible for a return, goods must be unopened, unused, undamaged, and in its original packaging. And accompanied by proof of purchase.

-For returns, please email info@minibuyers.com with the subject 'Returns' and include your order number, name and the reason for the return.

-We will provide the customer with instructions on where to send returned goods. Customers are strongly recommended to get proof of postage when returning goods to avoid "lost packages" situations.

-Please note that customers are responsible for the shipping costs of returned items.

-When the returned item is received and inspected, the customer receives a confirmation email, notifying about the status of the refund.

-If the refund is approved, then it will be processed and a credit will automatically be applied to the customer's credit card or original payment method shortly after.

Please be reminded that we do not accept returns on Pop Mart opened SECRET blind boxes, and unopened blind boxes complete set.